Coulter Community Trust (“us”, “we”) respects the privacy of every person who visits or subscribes to our websites and online publications (“you”) and is committed to ensuring a safe online-experience. This privacy statement outlines the personal data we may collect about you and how we may process it, as well as how our service providers might do the same. This privacy statement also tells you about your rights to control this data.
Responsibility for your data
Coulter Community Trust is subject to the General Data Protection Regulation and the Data Protection Act 2018. We are registered with the Information Commissioners Office no. ZB744942.
Why we collect data
We collect, store and process personal data for the purpose of handling enquiries and providing services to our beneficiaries and service users.
How we use personal data
Please note that coultercommunitytrust.org (“this site”) might contain links to external sites as well as advertisements for purchasable products or services from third parties. This privacy statement does not cover the activities of such third parties. You should consult those third party sites’ privacy policies for information on how your data is used by them. We do not sell or pass on personal contact details to any third party and will not do so in future without asking you for your consent.
What personal data do we collect?
We collect personal data such as name, contact details, job title, organisation for the purposes of providing our services.
Website cookies and similar technologies
We use cookies to improve the performance of the site.
Our legal process for processing personal data
Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, organisations are required to have a legal basis for processing personal data. The legal basis use for processing data is Legitimate Interests for the purposes of fulfilling our activities and the provision of our services.
How long do we keep data?
Personal data that you have submitted as part of an enquiry to us is archived after one calendar year except where they result in a purchase in which case they are retained longer as part of our financial records.
Your rights:
Under the GDPR and the Data Protection Act 2018, you have the following rights:
Right to be informed. This Policy provides you with information in relation to how your data is processed. This ensures that we are transparent about what we will do with the information you supply to us.
Right to object to the processing that is likely to cause you damage or distress. Where you challenge the accuracy or lawful processing of your information, we will consider this.
Right to receive an electronic copy of any information you have consented to us holding. You can ask us to provide you with the personal data about you we hold, securely and in a machine-readable format, so it can be moved, copied or transferred to be used across different services or for you to give to another organisation. This is called a subject access request and we will need to verify your identity before giving such information.
Right to object. We will ensure that we have the right consents in place for sending you information. You can unsubscribe from our mailings and remove your details at any time.
Rights related to automated decision making. If there is additional profiling based on the information we hold, then you can object to us making decisions about you based on such processing.
You can make a request at any point by email to info@coultercommunitytrust.org. We will respond to a request within one month of receipt. However, where a request is received to erase data, we may not be able to delete all data (for example where data is linked to financial transactions that must be kept for a set period of time under financial regulations).
Data storage and transfers
Your personal data is stored on servers in the UK and European Economic Area (EEA). If we share your personal data with any third-party service provider in the course of providing you with our services your data may leave the UK / EEA. Those third parties are required to process your data in accordance with contracts which comply with current UK or European data-protection legislation.
Confidentiality and security of your personal data
We are committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal data from loss, misuse or alteration. The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features described above to try to prevent unauthorised access. All our staff, contractors and data processors (ie. those who process your personal data on our behalf, for the purposes listed above), who have access to, and are associated with the processing of your personal data, are obliged to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for us in line with the standards set out in the GDPR.
Who we share data with
In line with our contractual obligations we may share personal data about participants on grant funded programmes. We also share personal data with third parties who process our data for the purposes of providing services to you, such as email providers, digital file storage providers, those processing credit card payments, our online accounting system.
Finally, we will share data with the appropriate authorities (e.g. police, law enforcement agencies and other parties) where we have a legal obligation. For example, for the detection and prevention of fraud, or where data is required in relation to a criminal offence.
We do not sell or share data with any other third parties other than those listed above, covered under the trading data clause and where we use a third party to securely process our data on our behalf.
Privacy policy updates
This privacy policy was last reviewed in February 2025 and is subject to occasional revision. Any changes to this privacy policy will be effective immediately after the policy changes are our updated on this site. Your continued use of this site after such time shall constitute your acceptance of the amended policy.